Help
FAQ
A little clarity before you connect.
The basics
What does AirCapital do?
AirCapital combines exchange balances, tracks changes and keeps a journal of your trades. It does not place orders or move your funds.
Which exchanges and wallets are supported?
Coverage means supported API data, not every exchange product. Regional domains aren’t supported yet.
Wallet balances returned by Binance wallet/balance in USDT. Products absent from that response are not included.
Wallet equity, Funding, Flexible Saving and OnChain Earn. Other Earn products are excluded; processing positions make the result incomplete.
Coverage: Trading and Funding. Earn products are not included yet.
Coverage: Spot and Futures. Earn products are not included yet.
Gate.io total balance and the wallet breakdown returned by its API. Products absent from the response are not included.
Security
Where are my API keys and history stored?
Only on your device: keys in the system's secure storage, history encrypted. AirCapital has no server that receives your keys or portfolio. Exports never contain keys.
Which permissions does the key need?
Use a key with reading only. Trading, withdrawal or transfer permissions must be disabled.
Passwords, 2FA codes and recovery phrases are never needed in AirCapital. Enter exchange verification codes only on the exchange’s own site.
Can I connect an exchange on the website?
Real API keys are supported in the iOS and Android apps. The web version offers the demo only.
Data and statistics
Is balance growth the same as investment return?
Not always: deposits and withdrawals change the balance too. AirCapital Pro shows the result without them once the period's transfers are confirmed.
Where do deposits and withdrawals come from?
Completed deposits and withdrawals are imported from the exchange history since the connection date and valued at the Binance hourly price at that moment. Fiat purchases, P2P, payments and Earn rewards are not included: add them manually.
Where do the trades in the journal come from?
AirCapital imports your trade history from your exchanges using the same read-only key. The first import can take a few minutes — you can keep using the app.
When are balances updated?
Balances refresh while the app is open. Continuous background monitoring is not enabled.
Pro and billing
How much does AirCapital cost?
Pro includes unlimited exchange account connections. Two accounts, all their wallets and security features remain free. AirCapital Pro: US$4.99 / month; US$39.99 / year. The full monthly or yearly price is charged at purchase. Your subscription renews automatically unless cancelled in your app store before renewal. Cancellation stops future renewals; access continues until the paid period ends.
How do I cancel my subscription?
The full monthly or yearly price is charged at purchase. Your subscription renews automatically unless cancelled in your app store before renewal. Cancellation stops future renewals; access continues until the paid period ends.
Apps
Which devices does AirCapital run on?
A sidebar and two columns on iPad, a navigation rail on Android tablets. The interface speaks 31 languages.
Where can I download the app?
AirCapital is coming soon to the App Store and Google Play. The links will appear here on release day.
Didn't find your answer?
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